1.Privacy and Security Policy.
2. Definition of personal data.
As “Personal Data” we must understand any information concerning an identified or identifiable natural person. Among others, the name, surname, postal and electronic address, as well as the telephone number are included.
3.Treatments and purposes of the data collected.
Any personal data that you provide us when visiting our web portal or with the installation of our mobile application, will be treated in accordance with the data protection rules and will only be collected, treated and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which LOYANT CANTERAS uses personal data:
- Correctly manage the required information requests through the relevant forms.
- Manage contractual relationships such as reservations and stays.
- Send you periodic information about the company’s news.
From LOYANT CANTERAS we will inform all users of the non-mandatory nature of the collection of certain personal data, except in the fields indicated otherwise. However, failure to complete said data may prevent LOYANT CANTERAS from providing all those Services linked to such data, freeing us from any responsibility for the non-provision or incomplete provision of these Services.
It is up to the user the obligation to provide the data truthfully and keep them updated, so LOYANT CANTERAS reserves the right to exclude from the services and proceed to the cancellation of the service to any user who has provided false data, without prejudice to the other actions that proceed in law.
4.Legitimation for the processing of your data.
The legal basis for the processing of your data is your own consent, as well as, in the case of the management of the stay, compliance with current regulations, specifically, article 25 of Organic Law 4/2015 on the protection of Citizen Security.
5.Data retention period.
The data will be kept for the time necessary to comply with the established legal obligations, as well as during the time that allows us to send you commercial information.
6.Communication of your personal data to third parties.
The data provided to us will NOT be communicated to external companies without the consent of the user, except in those cases that are necessary to carry out the communication of the data by legal imperative or for the correct development of the contracted services.
7.Use of third party add-ons.
To facilitate the use of our portal, we have installed several add-ons that help the user register, in addition to facilitating the promotion of the property among the user’s acquaintances. These add-ons are used through the APIs of the best known social networks, so we urge the user to check the permissions required by each social network to give their consent in their use.
8.Security of your personal data.
LOYANT CANTERAS has a special concern to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures, to prevent any loss or unauthorized use by third parties, for example our web portals use Https data encryption protocols.
For the mere fact of visiting this web portal or using the services of LOYANT CANTERAS, no personal data that identifies a User is automatically registered. However, we inform you that during browsing the Website “cookies” are used, small data files that are generated on the user’s computer and that allow us to obtain the following analytical information:
- a) The date and time of access to the Web, allowing to know the busiest hours, and make the necessary adjustments to avoid saturation problems during our peak hours.
- b) The number of daily visitors of each section, allowing to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result and improve the design of the contents.
- c) The date and time of the last time the user visited the Website to perform analytical and statistical studies on the use of the website.
- d) Security elements involved in the control of access to restricted areas.
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All users can exercise any of the rights granted by the data protection regulations, such as the right of access, rectification, limitation of processing, deletion, data portability and opposition that assist them by writing to the electronic address of our delegate of data protection firstname.lastname@example.org. And in case it deems appropriate, it may file a complaint with the relevant Control Authority.
11.Do you not want to receive information from us or do you want to revoke your consent?
Any user may object to the use of their information for advertising purposes, market research or satisfaction survey development, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to the address email@example.com. When you receive advertising by email, you can also object from said email, by clicking on the link included in it and following the instructions provided.